Quality & Excellence Manager (UAE National)





Our client, a global MNC in Dubai is currently looking for a Quality and Excellence Manager to join their dynamic team. The Manager will be responsible for strengthening a quality and continuous improvement culture for MEA by establishing and maintaining all necessary systems and tools required to deliver stable performance throughout the value chain, throughout project life cycle, from project management to execution, procurement and delivery, and sustainable improvements to meet or exceed customers’ expectations.

Please note, as per client requirements, this is an Emiratisation role and only UAE Nationals with a Family Book will be considered for this role.

The role:

- Act as a role model to promote Quality and Continuous Improvement (CI) culture across all organization functions
- Support on the implementation of annual Quality and CI Plan across the business
- Analyse the quality KPIs and follow up with the stakeholders on the implementation of actions to achieve the targets
- Support on the deployment of CI framework across the business
- Conduct Quality and CI trainings across the business as per the annual training plan
- Analyse processes through the application of different methodologies and support the business on the improvement plans, suggesting actions and share best practices from other departments
- Lead the Root Cause Analysis process across the business value chain, through the implementation of different quality tools and techniques and ensure that relevant knowledge is reported and shared
- Conduct internal audits across the business and support the functions on the improvement actions implementation
- Analyse the projects risk management and support the business on the implementation of preventive actions
- Support on the deployment of the certification plan and on the improvement of the QMS across the business


- UAE National with a Family Book
- Bachelor's in Engineering, Business or Quality or any related field
- 7+ years of experience and knowledge in the field of quality and business excellence
- Ability to communicate clearly, conduct presentations to management and interface effectively with a diverse group of professionals
- Strong analytical, decision making, problem-solving skills
- Demonstrable ability to handle multiple tasks and meet deadlines and to organize, prioritize and successfully execute tasks in accordance with business objectives
- Ability to encourage change management, systematically manage and support change management processes
- Thorough knowledge of Quality Management Systems & Tools (Process Mapping, RCA, 7 Quality Tools)
- Experiences in the application of Lean and Six Sigma principles and practices in a business context
- Proficiency in both spoken & written English language is required.


Marvin Verances


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