Quality Assurance Manager

Negotiable

FD6

Dubai

Emiratisation, Strategy



Our client, a top government entity in Dubai is currently looking for a Quality Assurance Manager to join their dynamic team. They will manage Quality Assurance operations to ensure delivery of high quality service to clients , achievement of annual revenue targets, improvement of client loyalty, expansion of client base and provision of value added services in line with the company.


The Role:

- Ensure effective cascading of the departmental strategy into business plans to ensure vertical alignment and horizontal integration with other departmental strategies
- Achieve assigned objectives by setting individual objectives, managing performance, developing and motivating staff to maximise sectional performance
- Develop the sectional budget and monitor financial performance while ensuring all sectional activities are conducted in line with the approved guidelines
- Provide advice and guidance to management team on all branch operations relevant activities and issues
- Support Excellence team to represent departments in DGEP awards


Requirements:
- UAE National with Family book
- Bachelor’s degree in Business, Engineering, or a relevant field
- 8 – 10 years of experience in quality assurance with minimum 4 years on a managerial level;
with a strong customer centric perspective in government/private organisations
- Must have experience with Transaction Risk
- Strong communication skills
- Technology orientation and strong computer skills
- Commercial acumen


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