We are hiring experienced professionals to join a high-profile government organization in Abu Dhabi as Techno-Functional Application Engineers focused on ERP Procurement support. This is a Level 2 support role involving hands-on issue resolution, system maintenance, and collaboration across IT and business units

Key Responsibilities:

- Provide in-depth Level 2 support for ERP Procurement modules, addressing incidents and service requests
- Analyze and resolve functional and technical issues in Oracle EBS procurement modules
- Perform root cause analysis and recommend long-term solutions for recurring problems
- Assist in minor enhancements, patching, and upgrade activities
- Work closely with senior support and development teams on complex system issues

Requirements:

- Minimum 5 years of experience in Oracle E-Business Suite Procurement modules (iProcurement, Purchasing, Sourcing, etc.)
- Proficient in Oracle workflows, configurations, and PL/SQL for issue diagnosis
- Solid understanding of procurement operations, including P2P processes
- Experience with ITSM tools (e.g., ServiceNow) and familiarity with Oracle SR processes
- Knowledge of Oracle Fusion Procurement is a plus