ERP Systems Analyst – Technology:

Our client is looking to appoint an ERP Systems Analyst reporting to the Associate Director, IT Enterprise Applications. The ERP Systems Analyst works with staff in departments and administration to identify business process improvements, define and analyze functional requirements, identify potential solutions and interface with global technical and reporting teams to implement the selected solution. Our client implements employer-of-choice practices to attract the strongest candidates to their organization

Key Responsibilities:

Enterprise Applications Support - The role is responsible for providing day to day Enterprise Applications Support as follows:
• Manage all change requests related to the website for applications functionality, including testing and end-user training
• Design, develop and implement specialized queries and reports
• Partner with other international offices to ensure timely resolutions
• Maintain high level of customer satisfaction; maintain visibility with the customer, consistently delivering timely, high quality services on current and new Enterprise Applications
• Work with end users and peers to document and analyze functional requirements, identify gaps and analyze alternative approaches to meet requirements
• Produce top quality of functional/technical documentation to assists user community in running their day to day operations
• Initiate recommendations to incorporate them into the business model and approved methodology
• Serve as a subject matter expert, transferring knowledge to users, other functional team members and training documentation specialists
• Maintain knowledge of trends, best practices and new technologies and recommend changes to current methodology

Enterprise Applications Development - The role is responsible for providing Enterprise Applications development/implementation support as follows:
• Decomposing high-level business and user-defined requirements into system functional requirements and design documents
• Responsible for helping to ensure that the new products meet the objectives and any other appropriate criteria associated with the system requirements and Statement of Work
• Work with functional, technical and reporting peers to implement approved solutions
• Serve as a strategic advisor to the customer in the direction and use of the new applications
• Performing and supporting Functional Unit Testing, Integration Testing, System Testing and User Acceptance Testing

Project Technical/Functional Lead - ERP Systems Analyst will play a lead role on the project and are involved in the following:
• All phases of a life cycle implementation, including blueprinting, gap analysis, mapping, prototypes, design, and configuration, testing, go-live, user training and post production support
• Lead other project team members in setups, life cycle activities and ensure integration best practices are followed
• Work as integrator through all stages of the application development life cycle with regard to in-house personnel and outside consultants

• UAE National with Family Book
• Bachelor Degree in Computer Science/Engineering or equivalent experience
• Experience in supporting ERP Systems
• Extensive knowledge and understanding of ERP systems
• Minimum of 2 years ERP implementation and support experience
• Experience in ERP domains such
• Demonstrated knowledge of concepts, practices, and procedures used within applications
• Excellent communication, interpersonal and analytical skills are essential
• Persuasive and assertive with the ability to change behavior to ensure the optimum
utilization of available resources
• Good organizational, presentation and report writing skills
• Ability to work on own initiative and as part of a team
• Previous experience of developing policies and procedures preferably within IT
• Must be able to manage conflicting priorities in an effective and professional manner
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